National
   Summit
      Group, Inc.

Comments From Our Clients

"Sales DOUBLED and profits TRIPLED within two years.  This can be attributed to the personal growth of the workforce and increased effectiveness of the organization through working with National Summit Group."

Phil Harding  (return to top)
President, M-Flex
1998 Seagate's "Number One Supplier"

"We [B&B Specialties] increased the profit margin by 20% during a flat year in sales.  This was achieved by Strategic & Tactical Planning, a reward sharing system, & a cultural shift throughout the organization.  These plans were accomplished through focused training on targeted areas.  Set-up times for equipment were reduced by a range of 72-86% as a result of improved communication, team building and problem solving.

Bruce Borchard  (return to top)
President/CEO, B&B Specialties

"National Summit Group has established the implementation of TQM as its hallmark. NSG's approach can be best described by the terms practical, results-oriented and measurable. Unlike a lot of the current gurus who talk in non-specific ways of harnessing the potential of the organization, Jack's approach provides a step-by step method which provides positive results within weeks rather than months or years and long-term improvement focus on critical business success factors."

Scott O'Brien  (return to top)
President, Safariland, Ltd.,
1999 Toyota's "Supplier Excellence"
1995 Toyota's "Outstanding Supplier"
1993 Toyota's "Most Improved Supplier"

"NSG's Total Quality Process created the critical foundation for providing our focus and transformation of our culture. Jack Hradesky's concepts of an integrated training and implementation approach, including tracks on leadership, team building, management skills, core techniques, and advanced techniques has aided in the implementation of employee involvement, internal customer satisfaction, and continuous improvement teams. This systematic approach has helped us to be competitive now and in the future."

James F. Brannan  (return to top)
President, Waltco Engineering Company
1995 Hewlett Packard's "Most Improved Supplier"

"NSG's Total Survival Management Techniques provided the awareness and problem solving skills to our employees which led to cost reductions of over $2 million in the first 18 months after TQM implementation. We began to think about using all our people resources working together in a team approach to achieve our desired objectives."

Gary Roberts  (return to top)
Senior Vice President Finance, Sierracin Corporation, Sylmar Division

"The concepts are the keys to becoming the preferred supplier to your customers, using TQM. The most important issues are training that relates to business's objectives, establishing a critical mass of believers, people and people empowerment."

Ralph White  (return to top)
Vice President/G.M., Wiggins Connectors Division, Trans Digm, Inc.
1990 Boeing Aircraft's "President's Award"

"Your help with some of our early training made a significant contribution to our quality efforts."

Ko Nishimura  (return to top)
President/C.O.O., Solectron Corporation
1991 Malcolm Baldrige National Quality Award

"The 12-step process has provided a disciplined and comprehensive approach to improving yields at Komag...the savings or cost avoidance in productivity and quality achieved with this program has yielded returns-on-investment in excess of 10 to 1 in the last nine months."

Steve Johnson  (return to top)
President, Komag

 "Of the myriad of new and innovative techniques available to manufacturers in today's highly competitive world, Statistical Process Control is by far the most powerful, providing the greatest and quickest leverage. Jack Hradesky is one of the best-informed and most capable gurus on the subject. A careful reading of his book and a committed implementation of its techniques are the surest ways of becoming one of the highest quality, lowest cost producers in one's industry."

Gary E. Liebl  (return to top)
President/CEO, Cipher Data Products

"Jack's message relates well to all who are involved on a day-to-day basis, from a practical standpoint."

Will Gillett  (return to top)
President, Interstate Food L.P.

"Small companies, because of their limited resources, have to continually break out of established paradigms and create new ones in order to survive and grow. Jack's clear vision of the future and his ability to help strategize the internal development and implementation of broad TQM concepts facilitates the creation of new paradigms that allow a small company to become a 'world class' competitor."

William M. Kay   (return to top)
President, Pacific Fabrication
1994 Black & Decker's "Most Improved Supplier"

"Terrific information to add to my leadership toolbox! Jack has given me the religion that the only survivors in the nineties will be those organizations that 'walk-the-talk' of TQM..."

Scott McCurdy   (return to top)
President, McCurdy Circuits, Inc.

"NSG provides a new method for implementing Statistical Process Control. It is an effective management tool that can be placed in the hands of the production worker...NSG also provides managers who want to get started on process improvement with a road map. The emphasis in on practical techniques which have proven their value on the production floor of several manufacturing companies. The greatest value may be in showing the ways around the pitfalls that cause companies to abandon statistical methods or fail to achieve the returns possible using these methods...NSG shows a proven approach to focus on one process and create that first success story of improvement upon which continued success can be built."

Robert Kliest   (return to top)
President/CEO, Printronix

"The structure and guidance provided by the 12-step productivity/quality improvement process have contributed greatly to the success of our SPC implementation at supplier locations. In addition, the 'teamwork' concept...has heightened quality awareness...and provided a solid footing for our in-house quality improvement efforts."

Juan A. Lang   (return to top)
President, Kwikset Corp.

"World-class ideas presented in a practical format...comprehensive discussion from demonstration of the need through practical methods of achieving short-term results and setting long range strategies...great overview of the prevailing quality philosophies with emphasis on selecting the right one(s) for any company which is ready to start the quality improvement journey."

Jack Schwarzenbach   (return to top)
Vice President, Quality, Motorola

"The seminar provides a comprehensive guide to developing a practical business strategy."

Ed Dugas   (return to top)
V.P. of Operations, Continental Commodities, Ltd.

National Summit Group, Inc.
72 Sellas North Road
Ladera Ranch, California 92694
Tel: (949) 218-0306
Fax: (949) 218-0366

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